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What if a leader refuses to be held accountable?

February 22, 2012

One new feature we’re adding to this blog is answering one question each week via a short, 2-3 minute video. We’ve tried to focus these questions on really practical issues that leaders will be wrestling with. Our hope is that these will be helpful, but will also spur on conversation and more questions in the comment section. If you want to keep digging around with questions related to this topic, post the comment, and we’ll be interacting with these daily.

Today’s question is answered by Jo Saxton, who I’ve known for more than 17 years and who has served on my teams for almost that long. She is a BRILLIANT leader and has some really strong insights when thinking about what you do when a leader won’t be held accountable.

6 Comments leave one →
  1. February 22, 2012 2:35 pm

    This video lacks a few major items that should be included with the question. The first is the mutually agreed upon tasks and responsibilities identified by the supervisor and the leader. While her interest in the leader’s personal status is appropriate and caring, she never mentioned what are the “standards” or “criteria” by which accountability is measured. Secondly, she didn’t mention the importance of establishing a covenant of mission, core values, and team covenant which provides the context for safe conversation as well the criteria by which to measure accountability.

    • February 22, 2012 2:45 pm

      Good thoughts, Paul. I think Jo is coming from the perspective that if those two things aren’t already in place, that person wouldn’t have been put into leadership already in things that we’ve lead in the past (and now). It’s the point you’re raising…what are our expectations of each other? Clarity is really important.

  2. February 22, 2012 8:55 pm

    one question, jo said that if after an initial conversation things there wasn’t a meaningful connection made and some sort of progress that she would allow it to be a topic in the huddle – how does that work? would she come in and bring up the fact that a leader is not being accountable or that IF it came up she would allow it to be a topic?

    • February 23, 2012 6:09 pm

      I think it’s probably a little of both, in the sense that every Huddle and every leader is different. For some situations, it might be only IF it comes up…for other situations it might be something the group needs to discuss b/c it’s so out of hand. It really is more contextual than anything else.


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